Housekeeping Room Attendant
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Position Overview & Specifications
What you’ll be doing!
As a room attendant you play a vital role in ensuring our guests are wowed by the cleanliness of their bedroom.
You will be required to clean bedrooms to the highest standard in line with Company Brand Standards. You will ensure that all bedrooms are well presented with fantastic levels of cleanliness and exceed guest expectations
Who You’ll Be working for!
Holiday Inn Express Manchester Arena is situated right in the heart of Manchester with the Manchester Arena, The Print works and the Manchester Arndale just minutes’ walk from the hotel. Located in the vibrant Northern Quarter we are ideally located for the business and leisure traveller giving our guests the gateway to what the city has to offer.
At Holiday Inn Express® our purpose is to provide simple, smart travel. That’s where you come in! When you’re part of the Holiday Inn Express brand you’re more than just a job title. At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time.
Our Values
At Centre Island you’ll be joining a growing family of 9 hotels with over 600 employees. At Centre Island whether you’re working at our branded IHG hotels or our independent boutique we deliver the brand with Centre Island Values. All our employees are engaged, enthusiastic who have Centre Island personality.
We believe our values are an integral part of our business and our teams strive to always:
- Act with INTEGRITY and CARE
- ENGAGED with customers and colleagues alike
- Have PASSION and take OWNERSHIP in everything they do
- Strive to be CREATIVE to continuously improve
What we offer you!- Benefits· 28 Days Holiday pro rated increasing to 33 days after your 5th year of Service· Worldwide benefits programme for reduced price rooms & food and Beverage in IHG hotels· In house rewards and recognition program· Long Service Awards…· Career progression opportunitiesJob Profile
Main Duties and Responsibilities:
1. Cleaning a guest bedroom
2. Cleaning bathrooms
3. Hoovering rooms & corridors
4. Dusting and polishing
5. Using chemicals
6. Reporting maintenance issues
7. Reporting Fire, Life or safety issues
8. Stocking of Maid trolley
9. Customer Service
10.Checking linen
Pay Increase: from 1st April 2023 salary for this role will be £11 per hour
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests!
Job Types: Part-time, Permanent
Part-time hours: 30 per week
Salary: £10.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Store discount
- Wellness programme
Schedule:
- Day shift
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Housekeeping Room Attendant roles across Holiday Inn Express Manchester Arena's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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