Receptionist Day & Night

Here at Crimson Hotels, we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.

We’re looking for a friendly and passionate Receptionist to join our team.

Your day to day

As a Receptionist, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction.

Your key duties as Receptionist will include handling check-in and check-out services for the guests and assisting them with requests during their stay.

The Person

As well as having previous experience in a similar role, we look for Receptionists to have an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. You’ll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you’ll have a good command of the English language and be very well presented.

What we need from you

• A confident communicator with strong interpersonal strong skills
• Minimum 1 year experience in related field
• Confident communicator in English
• Excellent customer services
• Positive
• Team player

In return we'll offer

We’ll reward all your hard work with a great salary and benefits – including great room discounts and excellent training opportunities.

Join us and you’ll become part of our Crimson family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve. In addition, we offer:

• Refer a Friend incentives to influence your earning potential.
• Life Assurance
• Access to a company perks platform.
• Additional annual leave day for your birthday
• A range of continuous development training programmes
• Complimentary refreshments and freshly cooked meals whilst on duty
• Free parking on site
• We celebrate reward, recognition and success throughout the year.

Eligibility:

In line with the requirements of the Asylum Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

About the hotel:

Holiday Inn Express London — Heathrow T5 is ideally located close to the M4, M25 and M40 – providing easy access from all directions. This Heathrow Terminal 5 hotel is well-positioned for touring Windsor Castle, Henley, Legoland and Thorpe Park. Twickenham Rugby Stadium, Wembley Stadium and Wembley Arena are also within easy reach. Additionally, the hotel is a short drive from Brunel University making it a convenient choice for visiting family or attending university open days. The hotel offers tastefully furnished bedrooms, with plush duvets and a choice of pillows for a truly restful sleep. Start the day with the complimentary Express Start Breakfast and enjoy a variety of dining options including a Guest Lounge and Great Room Restaurant and Bar. We are an ideal business and event venue and offer versatile function rooms which are ideal for any setting.

The hotel offers tastefully furnished bedrooms, with plush duvets and a choice of pillows for a truly restful sleep. Start the day with the complimentary Express Start Breakfast and enjoy a variety of dining options including a Guest Lounge and Great Room Restaurant and Bar. We are an ideal business and event venue and offer versatile function rooms which are ideal for any setting.

Holiday Inn Express London — Heathrow T5 is ideally located close to the M4, M25 and M40 – providing easy access from all directions. This Heathrow Terminal 5 hotel is well-positioned for touring Windsor Castle, Henley, Legoland and Thorpe Park. Twickenham Rugby Stadium, Wembley Stadium and Wembley Arena are also within easy reach. Additionally, the hotel is a short drive from Brunel University making it a convenient choice for visiting family or attending university open days. The hotel offers tastefully furnished bedrooms, with plush duvets and a choice of pillows for a truly restful sleep. Start the day with the complimentary Express Start Breakfast and enjoy a variety of dining options including a Guest Lounge and Great Room Restaurant and Bar. We are an ideal business and event venue and offer versatile function rooms which are ideal for any setting.

The hotel offers tastefully furnished bedrooms, with plush duvets and a choice of pillows for a truly restful sleep. Start the day with the complimentary Express Start Breakfast and enjoy a variety of dining options including a Guest Lounge and Great Room Restaurant and Bar. We are an ideal business and event venue and offer versatile function rooms which are ideal for any setting.