Team Leader - Poole

We are excited to be opening a New Store at the Poole Retail Park. The store will open in September 2023, and we are looking for Team Leaders and Colleagues to join the team and help launch our new store. You will need to offer flexibility and commitment and be available to start with us in July 2023

Contracts –37.5 hours a week – inclusive of weekend

Salary - Rates of pay from £11.80 to £12.20 depending on store location.

About us

If you love craft as much as we do, then you'll fit in a treat at Hobbycraft. We need positive people with the same passion to evolve our strategy and continue to meet the needs of our customers.

We're Europe's biggest and best art and craft chain with stores throughout the UK. We're growing fast and our plans for growth over the next few years are nothing short of phenomenal!

All about the Role

You will be supporting the management team whilst delivering excellent customer service. As a Team Leader you will model our values and behaviours whilst enhancing sales. You will play a key role in motivating your colleagues and will use feedback from our customers to create a crafttastic shopping experience!

All about You

To be successful in this role you will need to have at 12 months supervisory experience as well as being a confident communicator who understands how to engage and motivate others. You need to have a good knowledge of operational processes and procedures within retail as well as being able to work under pressure and be adaptable to change.

All about our Benefits

Rates of pay above minimum wage

25% Discount Card for Hobbycraft Stores and Haskins

Generous holiday with an increase each holiday year

Birthday Day Off

Company pension contribution – up to 4% contribution

Employee Assistance Programme provide by Retail Trust

Cash Health Plan with Health Shield

Cycle to Work Scheme

Long service awards and gifts

A creative working environment

Colleague Social Events throughout the year

Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date

We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at and let us know what adjustments what you may need.

At Hobbycraft we celebrate the joy of crafting, and we celebrate all our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.