Bailiff - Northampton

Details

Reference number

293418

Salary

£21,775

Job grade

Administrative Officer AO

Contract type

Permanent

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

This position is based at NORTHAMPTON COMBINED NORTHAMPTON, NN1 3HQ

About the job

Job summary

Please refer to Job Description

Job description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone.

Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.

We asked some bailiffs what they loved about their job, and here are their responses:

“The abilities you need as a bailiff is the ability to listen, to be a good communicator and you need a persuasive manner to explain that it’s an order from the Courts that has to be carried out, whilst, showing great empathy for customers.

I do love this job, Its only my 3rd job since I left school, I’m 58, my first job I had for around 39 years, I probably haven’t got another 39 left, but if I did I’d hope I’m still a bailiff.”

“Being a bailiff is incredibly rewarding…you are part of a select group within HMCTS, you can draw on the experience of colleagues who will always be on hand to give advice or support you when needed. It’s not just a job- its who you are and how you deliver it.”

As a bailiff you will play a vital role in the UK’s Justice System working on the front line, dealing with people who are at some of the most challenging points of their lives. We understand that this role will not suit everyone, but if you like a dynamic job that has different challenges each day a bailiff role may suit you.

To be a successful bailiff, you will be an excellent communicator. You need to be able to swiftly assess circumstances, adapt accordingly and be a confident leader in emotionally charged situations.

As a Bailiff you will be visiting people in their homes and businesses, you must be able to calmly explain why you are visiting and what options are available to help resolve matters. You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you meet.

You will be able to plan your days to manage your workload but be able to cope and adapt with plans changing at short notice.

We give you the option of using your own car or a lease car, so a driving licence is essential. Fuel allowances are paid. You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully. You should be familiar with using IT and be comfortable with receiving training on the courts case management systems.

If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team and like your days to be varied, then working as a bailiff may be the job for you.

This role gives you the opportunity to make a difference in HMCTS and gives you the benefits of working within the Civil Service.

We’re passionate about delivering Justice for everybody in the UK. That means having a diverse workforce that fully represents the people we serve so if you have the confidence and desire to make a difference and are interested in applying for this role, please see the Bailiff Job description.

For a full outline of tasks please see the Job Description when you apply

Person specification

Please refer to Job Description

Licences

Full UK Driving Licence

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Managing a Quality Service

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team Email : Moj-recruitment-vetting-enquiries@gov.sscl.com Telephone : 0845 241 5359

Recruitment team

Email : Moj-recruitment-vetting-enquiries@gov.sscl.com

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
https://justicejobs.tal.net/vx/appcentre-1/brand-2/candidate/so/pm/1/pl/3/opp/75624-75624-Bailiff-Northampton/en-GB