Aircraft Operations Manager

There’s nothing quite like the buzz you’ll feel when you’re playing a crucial role at the heart of one of the busiest airports in the world. With more than 1, 000 arriving and departing flights on a normal day, the Airport Operations team work s with customers and suppliers to ensure the safe, efficient and effective operation of th e airfield and aircraft . Every day, you’ll discover a world of fresh possibilities , whe n every decision taken has a real impact on the way our whole airport operates .

You’ll join a high-performing team with a wide range of skills and a shared passion to make every journey better. You’ll be part of a team that not only delivers a safe and efficient operation every day but is also at the cutting edge of innovation , crafting and delivering new technology and infrastructure. Whether your role is to improve process efficiency, monitor aircraft movements or oversee safety measures, you’ll be vital to the continuing smooth running of our airport.

As an Aircraft Operations Manager, you will play a crucial role in ensuring the safe and efficient operation of our airport. You will be responsible for overseeing and managing all aspects of aircraft operations, from arrival and departure procedures to ground handling services.

• Leading the team to deliver a safe and efficient daily Aircraft Operation through the achievement and maintenance of Heathrow and EASA standards.
• Managing the shift working Aircraft Operations Team of circa 30 colleague providing guidance and training.
• Identify opportunities to improve our aircraft operations here at Heathrow and work closely and collaboratively with airlines and NATS.
• Ensure Aircraft Operations is working as one within our Airport Operations Control Centre and lead NATS, Met office and Aircraft operations unit staff to success.

• A valid UK driving licence.
• Demonstratable leadership and influencing skills to ensure stakeholders deliver outcomes that meet Airside regulatory and operational requirements.
• Evidence of good analytical and communication skills.
• Comprehensive knowledge and understanding of airside and aircraft ground and flight operations, and in particular aerodrome licensing and safeguarding activities.

Heathrow brings the world closer together. Our airport facilitates the global travel and trade that keeps the economy moving. It’s a place like no other – a city within a city – where colleagues connect around a common goal, giving our passengers the best airport service in the world.

There is a world of opportunity at Heathrow. You’ll reach your full potential within our inclusive and supportive culture, whilst helping us to deliver our ambitious plans. Not only are we growing to welcome millions more passengers each year, we’re also transforming our industry. Sustainability is at the heart of Heathrow and we’re leading global efforts on decarbonisation, so that aviation continues to be a force for good in our world.

Taking the journey with us means living our values. Doing the right thing. Keeping everyone safe. Working together. Treating everyone with respect. Giving excellent service. Improving every day. Our ever-changing airport runs on teamwork and creativity. A career at Heathrow is welcoming, diverse, challenging, exciting, and rewarding.

Join Heathrow and grow your career in an airport that matters to millions.

Our rewards

We offer competitive salaries and excellent benefits, along with performance-based annual bonuses, our longer-term Share in Success Bonus plans, generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And we’ll provide learning and development opportunities to help you reach your full potential.

Working Location

Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.