Healthcare Assistant - Outpatients

Job Role: Healthcare Assistant Outpatients

Primary Location: The London Digestive Centre but will be expected to work at secondary sites i.e. 30 Devonshire Street, ISEH, and London Breast Institute

Hours: 37.5 hours per week Monday – Friday shifts required from 8am – 8.30pm, shift patterns include 8am - 4pm and 12noon – 8.30pm. Occasional Saturdays shifts may be required, 3- 4 per year.

Salary: Competitive which is dependent on experience + Benefits (pension, health cover, flexible benefits and excellent career development)

Job Description

To provide and deliver world class customer service for our patients, visitors and consultants. As a health care assistant, you will work under the guidance of a registered nurse and assist in organisation of clinics, chaperoning and assisting medical staff in outpatient procedures.

Duties & Responsibilities

• Keeping the treatment rooms organised, clean and tidy at all times
• Monitor stock levels and inform clinical staff when additional stock needs to be ordered
• Ensure clinical areas are restocked regularly
• Clean and inspect equipment reporting any faults
• Demonstrate a high standard of customer care in dealing with consultants, other clinical staff, patients and relatives
• Recognise own limitations and request assistance as necessary
• Maintain a high level of clinical practice
• Attend training and complete competencies as required e.g. fibroscan, neurogastro etc.
• To take responsibility for own practice, in accordance with the hospital guidelines/protocols
• Maintain confidentiality
• Ensure correct labelling and transport of specimens
• Chaperoning and assisting medical staff
• Carry out observations, investigations and treatments as required
• Assess patient’s condition through basic measurements
• To treat patients in an environment that preserves personal dignity and privacy and ensure patient comfort
• Report any concerns to the Nurse in charge
• Ensure all patient charges are capture
• Keep clear and accurate records
• To maintain compliance with mandatory training at all times

Skills & Experience

• Previous experience in healthcare /hospital
• Evidence of updating clinical skills/knowledge
• Ability to assist in co-ordinating the outpatient area
• Evidence of professional and personal development

HCA Healthcare UK – The World’s largest private healthcare group; providing award winning primary, acute and complex care.

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