Customer Service Assistant
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Position Overview & Specifications
Are you looking for a varied, stable and rewarding opportunity in convenience retail?
At Harvest Energy we have a reputation of excellence in everything we do. Both our customers and colleagues, the heartbeats of our business, continue to be our number one priority as our business continues to grow.
We have an exciting opportunity for a Retail Customer Service Assistant to join our Corby Southern Gateway site, Uppingham Road, Corby, NN18 8TJ.
You’ll leave a great impression to every customer that walks through the doors. With colleague, customer and your safety a priority, you’ll take ownership of authorising fuel pumps, cash handling, merchandising & stock control, housekeeping, forecourt observing and being the best company ambassador you can be – You feeling valued will be key to achieving all of this.
Hourly pay rate of £11.45
Hours per week - 8 - 16
Skills and experience we would like to develop further:
- Confident interacting with people is second nature to you
- Customer facing experience in a fast-paced environment
- Excited by the prospect of exceeding team targets, to win together
- An eye for high standards – retail is in the detail
- A warm, approachable team player
- A desire to develop relationships with colleagues and customers
- Appetite to be hands on with a variety of tasks
- Flexibility - Our sites are open 7 days a week
In return we reward our Retail colleagues with a suite of benefits with something for everyone:
- Health Cashplan – Claim money back for everyday healthcare needs
- Monthly paid bonus based on store sales performance
- Career progression opportunities – we want you to see this more than just a job
- On-site parking (site dependant)
- Upto 28 days Holiday (Pro-rated depending on contracted hours)
- Company Pension Scheme – company contribution upto 5%
- Free hot drinks on site
- 10% store discount
You need to be at least 18 years of age because you will be working with a varied range of age related products including the sale of fuel and alcohol.
We look forward to reviewing your details and getting in touch with you soon.
Job Types: Part-time, Permanent
Part-time hours: 8 - 16 per week
Salary: £11.45 per hour
Benefits:
- Company pension
- On-site parking
- Store discount
Supplemental pay types:
- Bonus scheme
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across Harvest Energy's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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