HR Generalist
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are on the look out for a HR Generalist to join our friendly team, strong ER case management experience is a must have and experience in a retail environment would also be beneficial.
If your a great HR all rounder and looking for your next exciting role then apply today!
More details about the role can be found below:
The main focus of this role is to support the People team to maintain best practice under recruitment & selection, employee relations, learning and development, and employee engagement.
Key Responsibilities and Accountabilities
Employee Relations
· Advise retail management to support them to complete probation review meetings, investigations, disciplinaries, short-term and long-term absence management, welfare meetings, AWOL, performance management, flexible working requests, grievances and redundancies.
· Advise on appeals, restructures, redundancy and TUPE, escalating to Head of HR where necessary.
· Support the Head of HR to improve and update all HR tools including training documents, forms, and guidelines.
· Support with the annual audit of all HR tools, policies and the Employee Handbook.
· Maintain and update the employee relations tracker
· Deliver HR training workshops to store management.
· Creation of monthly reporting in relation to ER case work
· Creation of detailed Case Reports sharing learnings with the business.
Recruitment & Selection
· Support with recruitment and selection for retail management and support centre roles.
Payroll / Compensation & Benefits
· Supporting payroll activity during peak periods and seasonal recruitment and any ad-hoc support needed from the Payroll Supervisor.
· Updating the HR changes log to accurately reflect any new starters, leavers, absences or changes.
· Support the annual pay review process and offer input on bench marking exercises
Employee Engagement / Well-being
· Oversee and improve the exit interview process to ensure feedback is receivedand analysed.
· Offer suggestions and solutions to any common themes identified through the feedback received.
Health & Safety
· Support in Health and Safety compliance across the business utilising the Atlas platform
· Ensure the maintenance of the HR Templates section of the store drive, ensuring all documents required by retail management are up to date and available.
· Support Health and Safety compliance and assist risk management plans
Job Types: Full-time, Permanent
Benefits:
- Life insurance
Schedule:
- Monday to Friday
Experience:
- Human resources: 2 years (required)
Work Location: Hybrid remote in London, SW1P 1DH
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Toy & Hobby Stores
Based on transatlantic hiring benchmarks for HR Generalist roles across Hamleys of London Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Toy & Hobby Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £39,586 - £75,185 bracket, including retirement vesting and health parity.
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