Hamleys Expert | Heathrow Terminal 2 & 4 (Airport)
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Position Overview & Specifications
Hamleys has a long heritage of theatre and magic. Our brand is synonymous with fun and making lifelong memories. Founded in 1760 by William Hamley, we are a true British icon. Hamleys is growing and we're on the look out for a new Hamleys Expert (Senior Sales Assistant) to join our Heathrow store.
Who we’re looking for:
We’re after an enthusiastic and energetic Senior Sales Assistant (Hamleys Expert) to assist the management team. You will be confident in your own actions and foster confidence in others.
It is important that you hold yourself to a high standard of professionalism and that you have an excellent approach to problem solving and communicating. You must have a strong sense of motivation and determination and know how to always use your initiative.
You will be working in a diverse environment which requires adaptability, creativity and a positive frame of mind.
The successful applicant should have proven experience in a Team Leader role or be a sales assistant who is ready to take the next step in their retail career.
You should be confident to run the store efficiently in the absence of the leadership team and be able to confidently report back to senior management on any issues. This includes being a key holder where relevant.
It is essential to be a team player, and you must be supportive and flexible in implementing decisions made by the management team.
You will be a positive role model to all Hamleys Helpers/Sales Assistants, leading them to consistently deliver the high standard Hamleys Experience to all our customers.
If this sounds like the role for you then apply now!
*Please note that no list on this job description is exhaustive and you may, at any time, be requested by management to carry out any other task or activity as necessary to the smooth effective operation of the business.
**You must be able to prove that you have current right to work in the UK; it is not usual practice for Hamleys to sponsor oversea candidates to work in the UK.
Job Type: Full-time
Benefits:
- Company pension
- Store discount
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Toy & Hobby Stores
Based on transatlantic hiring benchmarks for Hamleys Expert | Heathrow Terminal 2 & 4 (Airport) roles across Hamleys of London Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Toy & Hobby Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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