Customer Service Advisor (Part-time)
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Are you someone who is always willing to put the customer’s needs first? Are you ready to join a team that appreciates you and helps your career grow? We have got the job for you!
We are looking for a Customer Service Advisor to join the Greene King customer team based at Trafford Park, Manchester. Managing a diverse workload, the team provide exceptional customer service to the contract. The team is the central point of contact for all enquiries from both internal and external customers.
You’ll be contracted to 19.5 hours per week with flexible shift patterns to suit your requirements.
Pay, benefits and more:
We’re looking to offer a salary of up to £11,960.00 per annum. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.
What you’ll do on a typical day:
- Daily contact with customers and suppliers to arrange bookings and service requests
- Liaising with Greene King colleagues across all parts of the business
- Deliver excellent customer service as part of all tasks
- General administrative tasks and duties
What you need to succeed at GXO:
- A desire to work in a customer-facing role and provide excellent service
- Comprehensive computer skills – including Excel and Word
- Excellent attention to detail
- Possess excellent people skills and be a team player
We engineer faster, smarter, leaner supply chains.
Job Type: Part-time
Part-time hours: 19.5 per week
Salary: £11,960.00 per year
Benefits:
- Flexitime
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Shipping & Trucking
Based on transatlantic hiring benchmarks for Customer Service Advisor (Part-time) roles across GXO Logistics's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Shipping & Trucking.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11,960 - £11,960 bracket, including retirement vesting and health parity.
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