Transport Customer Service Advisor
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Customer Service Operative
Monday to Friday 0930-1730 permanent
Griffins is a family run transport company based in Tuxford NG22 working with two pallet networks. We have an excellent customer services team which is in need of an additional staff member due to company growth.
The successful candidate would have:
- Experience working in the transport sector
- Excellent communication skills
- A can do attitude
- Excellent organisational skills
- Excellent phone manner
- The ability to work within a fast paced small team
- The ability to work on your own initiative
- Computer literate
Duties include:
- Data Inputting
- Sorting of customer data
- Dealing with customer emails
- Amendments of customer orders
- Liaising with other depots around the UK
- Providing ETA’s
- Providing customers with support booking in deliveries and collections
- Experience using sterling, Mandata, Alliance and TPN connect would be beneficial but not essential as training can be provided.
Annual Leave- 20 days plus Bank holidays
Free staff parking
Uniform (polo shirt and fleece) and company pension after 3 months employment
£10.50 per hour
Job Types: Full-time, Permanent
Salary: £10.50 per hour
Benefits:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Transport Customer Service Advisor roles across Griffins Logistics Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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