Warehouse Operations Manager

We have a fantastic opportunity for a talented individual to join our team in Thatcham as a Warehouse Operations Manager to lead a team of warehouse shift managers, section leaders and operatives across the night shift. At the core of our business are our united people, who each play a key role in delivering our values and contributing to our culture.

It’s an exciting time to join. Having recently been acquired by Marks & Spencer, Gist is set to benefit from improvements to its supply chain efficiency, with network investment and a new journey to success taking shape.

What’s the Opportunity?

As a Warehouse Operations Manager at Gist, you will be accountable for the delivery of our objectives across all shifts and changes. You will support the network, allowing Gist to excel in service and minimise cost risks. In this role, you will lead the warehouse functions of the distribution centre, ensuring that customer requirements are met efficiently and cost-effectively.

Salary: Up to £50,000 p/a (+£6k night shift allowance)

Hours: 40 Per Week

Working Pattern: Any 5 From 7, nights (6pm start time)

Location: Thatcham, RG19 4BQ

What You’ll Be Doing

• Support shift managers with counselling, coaching and the development of all employees.
• Ensuring effective communication within the warehouse teams through meetings, briefings, shift managers, DLCs
• Driving positive change and engaging culture, bringing to life the Gist values
• Accountable for Operational excellence i.e. cost and service delivery including Peak planning/delivery
• Be responsible for overall productivity within the operation, ensure that activities are cost effective and manage levels of manpower and other resources.
• Plan and co-ordinate detailed operational activities through shift managers, to ensure the required level of service is provided to the customer.
• Customer service management including escalation to store
• Accountable for delivery of operational KPIs. Maintain and improve performance levels to maximise efficiency of operation in line with account KPI's.
• Accountability for delivering the warehouse budget
• Ownership of continuous improvement initiatives and controllable costs

Who You’ll Be

• Thorough knowledge and hands on experience of a warehouse function within the FMCG Distribution Industry.
• A background operating at a managerial level is a must.
• A passion for encouraging teamwork, focusing on creating an innovative culture where all employees can voice their suggestions and ideas.
• Excellent team management and customer relationship skills.
• An analytical mind-set.
• Flexibility to cover a variety of shift patterns in the future.
• Previous experience working with Trade Unions

What You'll Enjoy

• Annual bonus scheme
• All Gist employees are eligible for 20% discount across Marks and Spencer (T&Cs apply)
• Pension – Auto enrolment scheme
• Private medical insurance
• Well-being portal
• Discounts to major restaurants and retailers

About Us

Gist is a supply chain specialist providing retail distribution, primary and global freight logistics services across the UK and Ireland. At Gist, we pride ourselves in delivering innovative solutions and transforming supply chains, with a proven track record spanning more than 50 years.

We are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative and ethical.

Gist Limited is a subsidiary of Marks and Spencer Group plc.

Job Types: Full-time, Permanent

Salary: Up to £56,000.00 per year

Schedule:

• Night shift

Supplemental pay types:

• Bonus scheme

Work Location: In person

Reference ID: WOM