Head Waiter/ Head Waitress
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Gaucho is looking for an experienced and passionate Head Waiter/ Head Waitress to join our new opening in Cardiff!
Benefits and Training for a Gaucho Head Waiter/ Head Waitress
- 50% off at all Gaucho and M Restaurants
- Referral and Length of Service Bonuses
- Incentive and reward schemes
- Cycle to work schemes
- RARE Benefits
- Industry Apprenticeship Program Opportunities
- Career Development and Training Programs
- Training provided by the Gaucho Academy
- Breakfast and Dinner when working
- 28 paid annual holidays
Key Responsibilities for the Head Waiter/ Head Waitress
- Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
- Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.
- Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
- Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
- Ensure all guest orders are received and processed professionally and accurately.
- Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.
INDFOH
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Head Waiter/ Head Waitress roles across Gaucho Cardiff's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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