Games Master
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Position Overview & Specifications
Games Master - Job Description
Calling all people who enjoy gaming? If you have a passion for retail as well as the exciting world of Gaming and Virtual reality – this opportunity may be for you. If you want to take the role of a “Games master” in a brand new retail experience concept within Manchester airport - then apply today!
A brand new experiential concept is due to open at Manchester Airport and we are seeking to appoint a manager to open and operate this exciting store experience. We want to offer an amazing experience to airport passengers looking for something new and different to do when they are awaiting to depart. You will be responsible for a number of duties to create a welcoming experience for your team and those choosing to take part.
What you will be doing:
- Manage, lead, coach and motivate your team to provide best in class service introducing and servicing the virtual reality experience
- Deliver an encouraging and positive introduction to the virtual reality games on offer and introducing the “escape room” type concepts
- Commercial networking with airport retail teams
- Ensure compliance with company and airport processes and regulations
- Follow company processes for reporting sales and services
- Ensure all team members demonstrate appropriate behaviour and attitude
- Identify and carry out any required training and development.
- Lead by example, inspiring and motivating the team to achieve positive results
- Plan rotas in advance. Ensure colleagues are available to meet the business needs
- To carry out any duties as required by the Regional Manager and Directors to support the success of the business
- Go the “extra mile” to exceed KPI's
- Operate cash registers and close daily revenues
- Maintain a clean environment in the store
What you need for this position:
- Previous retail or service experience
- Strong interest in gaming, virtual reality games and “escape room” concept games
- Genuine passion for customer service and helping people
- Live within a reasonable distance of the Airport
- Proven experience in a customer service/sales role
- Experience in handling cash register and end of day procedures
- 'Tech-savvy' with knowledge of computer systems
- Able to balance a customer-oriented and a results-driven approach
- Professionalism and outgoing personality
- Excellent communication and interpersonal skills
- Outstanding organisational and multi-tasking abilities
- Ability to manage a team
What we offer our employees:
· Excellent pay and benefits available
Job Type: Full-time
Salary: £32,000.00 per year
Benefits:
- Company pension
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Experience:
- Management: 2 years (required)
Licence/Certification:
- passport (required)
Work Location: In person
Application deadline: 02/06/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Games Master roles across Gaming Point's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £32,000 - £32,000 bracket, including retirement vesting and health parity.
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