Full time Day/Night Customer service Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business.
We’re currently recruiting for part time Customer Service Team Members for our Walthamstow venue.
Flexibility and a passion for dealing with customers are vital for these positions.
You will provide a high standard of customer service and safety to our customers and visitors to the site.
You will have a number of key Responsibilities including:
- Providing a warm welcome to every visitor, providing the best customer service experience possible
- Offering help to customers and visitors who may need assistance
- You will be friendly, professional and approachable at all times
- Help maintain a clean and tidy environment
- You will follow all health and safety procedures, including following Covid-19 processes
- Following Company’s Cash Procedures. Including handling cash and providing change to our customers
- Ensure that all cash transactions are carried out accurately and all financial transactions are recorded properly
- We operate a challenge 25 policy, as part of this policy you will be responsible for checking identification
- Assist with our promotions and marketing strategy
- Be fully compliant with our licensing objectives – full training will be given.
We offer
- Competitive salaries
- An opportunity to earn bonus payments
- Employee Assistance Programme
- Full use of our e-learning training platform and on the job training
- Refer a friend scheme
- Opportunities to progress throughout the business
- Full training
If you’ve got the skills and customer service experience we’re looking for don’t delay, apply today!
* Please note due to this vacancy being in an Adult Gaming Centre, ALL applicants needs to be 18 or over.
* Strictly no agencies
Job Types: Full-time, Part-time
Part-time hours: 24 per week
Salary: £10.42-£10.92 per hour
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Application question(s):
- Are you 18 or over?
Experience:
- customer service: 2 years (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Full time Day/Night Customer service Assistant roles across Game Nation's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £11 bracket, including retirement vesting and health parity.
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