Project Support Worker– Helpline & Engagement Service
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are looking for a Part Time Project Support Worker to join our dynamic Domestic and Sexual Violence/Abuse Helpline Service
Salary: £22,000 pro-rata
Provide administrative support to the Helpline & Engagement Service (HES), adeptly process new referrals into the service, and assist the management team in maintaining updated information for the service system and refuge accommodation. Support professionals to navigate options and support available and provide updates on referrals. Process agency referrals; including online referrals, post and referrals received via secure and non-secure email.
If you are interested in this role, please submit a CV and covering letter, alternatively, you can download a detailed job description and Application Form by copying and pasting the link below to your browser:
www.freeva.org.uk/portfolio/opportunities/
Job Types: Part-time, Fixed term contract
Contract length: 23 months
Part-time hours: 20-25 per week
Salary: £22,000.00 per year
Benefits:
- Company pension
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Ref: PSWHES
Expected start date: 15/05/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Project Support Worker– Helpline & Engagement Service roles across Freeva's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,000 - £22,000 bracket, including retirement vesting and health parity.
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