Customer Service Engineer – Air Monitoring Instruments
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Position Overview & Specifications
Customer Service Engineer – Air Monitoring Instruments
To be based in the South-East Region – Colchester Area
A minimum of 40 hours per week
(will include occasional overnight stays)
£30,000 - £35,000 per annum, depending on qualifications and experience
Permanent
About Us
Enviro Technology Services LTD is a global supplier and service provider of real-time instrumentation and tailored turnkey environmental monitoring systems for measuring air pollution and greenhouse gases. Working with clients to provide support and guidance on air monitoring solutions and strategies, helping to protect the environment and human health against the effects of air pollution.
About the Role
- Carry out repairs and maintenance to air monitoring instruments - typically located in roadside enclosures - their peripheral equipment (pumps, tubing etc) and the enclosures themselves, as well as other routine duties provided by the Customer Service Manager / Workshop Coordinator in the Workshop
- Update and keep customers informed regarding the status of any instruments being repaired offsite (when required/relevant)
- Assist in final testing and installation of new system builds and carry out any customer factory tests including commissioning of new - or decommissioning of old - equipment onsite
- To provide customer training in the use / basic maintenance of onsite equipment
- Provide technical assistance in introducing and implementing new products to the market
Click here to view the full Job Description and Person Specification
About You
- Ideally, you will hold a (BTec) HNC in Electronics or Mechanical Engineering or (BTec) ONC in similar disciplines are acceptable
- You will have demonstrable engineering experience or approved apprenticeship in an engineering background
- Ideally, you will have experience in the servicing and commissioning of instrumentation
- You must hold a full UK Driving Licence to drive vehicles with manual or automatic transmission
Benefits
- 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
- Wellbeing support including our Employee Assistance Programme
- Pension scheme
- Flexible working opportunities available
- Private Healthcare packages available
The closing date for receipt of CV submissions is Sunday 16th April 2023.
Please submit your CV to stacey.nash@et.co.uk as early as possible to avoid missing out on this opportunity.
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs.
Due to occasional site work needing to be carried out where children or vulnerable adults will be present, candidates may be subject to Disclosure and Barring Service checks along with other relevant employment checks.
ET are committed to promoting a diverse and inclusive community, we welcome applicants from all backgrounds, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities.
Candidates must be able to demonstrate their eligibility to work in the UK.
Job Types: Full-time, Permanent
Salary: £30,000.00-£34,000.00 per year
Benefits:
- Company car
- Company pension
- Employee discount
- Life insurance
- Private medical insurance
- Wellness programme
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road
Application deadline: 16/04/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Engineer – Air Monitoring Instruments roles across Enviro Technology Services Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £34,000 bracket, including retirement vesting and health parity.
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