Customer Service Representative
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Due to the success and expansion of Eccleshill Dental Practise we are looking to recruit a new apprentice to join the team! Eccleshill Dental is a newly renovated, well-established practice on the Leeds/Bradford boarder (BD10) - with a remarkable 5* Google rating.
We are looking for a bubbly and outgoing individual to help assist the front of house team with the day to day running of the practise.
The job role includes:
Dealing with patient enquiries in person, via email and telephone.
Maintain the upkeep of the reception/office areas
Booking and rescheduling appointments as needed.
Maintaining/ updating patients details and records.
Collecting payments as needed.
Performing general admin duties such as tidying, filing/scanning etc.
Desired skills
Excellent organisational skills
Ability to multitask within a busy environment
Basic IT skills including Excel/Microsoft
Good customer service and communication skills
Personal qualities
Extremely professional, polite and friendly
Enthusiastic with a great work ethic
Well presented
A great team player
Ability to offer a warm/approachable manner
No certificated qualifications are necessary apart from GSCE Maths/English Grace C -Equivalent or above. Reception/Admin experience is desirable.
We will offer the successful candidate;
- Monday to Friday (No weekend work)
- 1 hour lunch break
- Career development and regular appraisals
- Regular social/team events
- Supportive team structure with training provided
- Employer Contributory Pension
- Uniform is provided
Job Type: Full-time
Salary: £4.81-£9.50 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- 10 hour shift
- Monday to Friday
Ability to commute/relocate:
- Bradford, BD10 0ED: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you willing to work a 12 hour shift on a Wednesday or Thursday?
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Representative roles across Eccleshill Dental Practice's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £5 - £10 bracket, including retirement vesting and health parity.
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