Receptionist

De Vere Latimer Estate

What is the main purpose of the role?

Working to ensure the smooth running of the reception office and related areas, your main focus will be to provide a first class service to all guests, anticipating their needs wherever possible to achieve the ultimate to guest satisfaction.
You’ll answer all queries quickly and effectively, be fully conversant in all hotel and local amenities, ensure check-in and check-out are seamless, and be polite, courteous and helpful to guests at all times.

The Ideal Candidate

You should have effective communication skills, a good attention to detail and clearly customer focused, with a dynamic and flexible attitude. Experience using Opera would also be beneficial, but not essential.

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues.

That’s why we are proud to offer the following benefits for the role of Receptionist.

• £11 per hour
• Free meals on duty in our colleague dining facilities
• Complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• An additional paid day off for your birthday, plus a £20 love to shop voucher to celebrate the occasion
• An annual complimentary 2 nights stay with dinner in a De Vere property of your choice to celebrate your employment anniversary, with additional monetary rewards for long service milestones, because at De Vere we value your loyalty
• £50 colleague rates for overnight stays at De Vere properties, with 50% discount on Food & Beverage - Yes we said 50%!
• 28 days holiday each year (increasing annually up to 33 days)
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
• Access to our Exclusively Yours Benefits portal, which includes hundreds of discounts on retail, travel and leisure activities
• Excellent career progression and training opportunities, including access to Apprenticeship programmes and study support
• Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support plus free counselling, should you need it
• Use of Wagestream financial wellbeing platform, allowing instant access to your pay when you need it
• Monthly colleague recognition through our You Are De Vere rewards programme and an annual You Are De Vere colleague recognition event
• Regular team appreciation events, including a Christmas & Summer party - one thing is for sure, at De Vere we know how to plan an event!
• Company Life Assurance scheme - providing financial security to your loved ones

De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, 3 restaurants, 5 bars plus a Gym and swimming pool.

Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation.

Your commute: we're just 5 minutes from J18 of the M25, but we also offer subsidised transport to the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe.