Gym - Front of House
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Position Overview & Specifications
Crossfit Swindon is a thriving strength and fitness amenity at the heart of Swindon's fitness industry. We are looking for a Front of House to join our team.
This is an excellent opportunity to join a vibrant and expanding community-based gym with plenty of potential to develop within the role.
Duties
As Front of House you will:
- Open and close the gym as necessary
- Provide a warm & friendly welcome to everyone entering the gym
- Sign up new members
- Drive membership sales, making informed recommendations
- Resolve any queries within your scope politely & efficiently
- Keep up with daily Admin tasks, including using the back end of ‘Wodify’, our booking system
- Post regularly on social media & provide input for promotional campaigns
- Help the team sustain high standards with general daily cleaning & maintenance tasks
- Get involved with the organisation of various events throughout the year
- Be proactive & innovative in helping the business continuously grow & improve
The person
To succeed as Front of House you will be:
- A great communicator (verbal and written) with experience in a customer service setting
- Self motivated - able to work using your own initiative as well as communicating with the team
- Good with basic computer skills, ideally including knowledge of using Google Drive to collaborate
- Reliable, trustworthy & organised
- Passionate about health and fitness
- Knowledgeable about what CrossFit is & the benefits
- First Aid at Work Qualification would be a bonus
Hours
Part-time: 1-2 nights a week (TBC) 16:00-21:00 with potential to increase in line with business needs.
Start Date
ASAP
Our Benefits
- Free Unlimited Gym Membership
- Development & training opportunities
- Pension Scheme
- Holiday pay
Job Types: Part-time, Permanent
Part-time hours: 10 per week
Pay: From £9.50 per hour
Benefits:
- Gym membership
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Swindon SN5 7SW: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 11/03/2023
Expected start date: 27/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Gym - Front of House roles across CrossFit Swindon's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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