Veterinary Receptionist
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
County Veterinary Clinic is an independent, RCVS accredited small animal practice in the County Town of Taunton, with a busy branch practice set just outside the pretty town of Ilminster.
With an upcoming move to new, purpose designed premises in Taunton we are looking for a Veterinary Receptionist (or two!) to join our team.
Working alongside our team of vets and nurses, our receptionists are key to contributing to our high standard of customer service face to face, by telephone and by email. The successful candidate(s) will also be assisting with maintaining accurate patient records and helping with the appearance and cleanliness of the client facing areas of the practice.
As the first point of contact for our clients and you will need to be able to confidently welcome clients, whether that is face to face or over the telephone. In line with practice protocols, you will be dealing with a wide variety of client enquiries from booking appointments to taking repeat prescription requests and everything in between. You will also be proactively contacting clients with regard to upcoming vaccinations and health checks for their pet(s).
With an eye for detail, you will be responsible for general filing and maintaining accurate patient records including recording weights, routine reminders, adding clinical history and laboratory results.
Other duties include maintaining and record keeping of the daily/weekly/monthly cleaning and maintenance routine for client facing areas, assisting with stock control, carrying out any additional administrative task as required and assisting senior colleagues with their daily duties as requested.
The role can be either full time or part time, with some flexibility within our working hours of 8am to 6pm Monday to Friday, with some Saturday mornings.
Educated to GCSE standard in English, Maths and Science is preferred as there is the potential to progress to a Veterinary Nursing qualification for the right candidate.
Benefits include a company pension, private medical cover, life insurance, a discount for staff pets and 5.6 weeks holiday (FTE). Salary dependent on experience.
Please apply by CV to pm.countyvet@outlook.com
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20 - 37.5 per week
Salary: Up to £11.00 per hour
Benefits:
- Company pension
- Free parking
- Life insurance
- Private medical insurance
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: CVCREC2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Veterinary Receptionist roles across County Veterinary Clinic's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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