Revenues Officer
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Position Overview & Specifications
Join Our Team at Chelmsford City Council! Click here to learn about us, Our Values, Our range of Benefits and more!
We are looking for a Revenues Officer to join our team responsible for the administration and collection of Council Tax. This role requires high attention to detail and the ability to work to deadlines and targets.
The successful applicant will deal with maintaining accurate Council Tax records in accordance with Council Tax legislation and council policies. The Revenues Officer will communicate with members of the public by telephone, by letter and by email and will need to be able to vary communication styles depending on the situation to achieve the best outcome for the Council, while offering excellent customer service.
The successful applicant will need to be accurate, productive and flexibility is important along with the ability to adapt to changing demands. The possession of sound IT skills and a good understanding of Microsoft Office, including Word and Excel are essential.
The successful applicant will be required to work 37 hours per week Monday to Friday.
Interviews are currently scheduled for the week commencing 12th June.
As part of our accreditation with Essex Family Friendly Employers Charter, this full-time role can be offered on a job share or part-time basis, providing we are able to recruit to the remaining hours. Further information on the family friendly charter can be found: https://www.essex.gov.uk/family-friendly-charter/family-friendly-employer-principles
The Revenues and Benefits Service operates hybrid working and, following a period of in-house office-based training, remote working is possible.
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with the Disclosure and Barring Service process.
Job details Job reference REQ00002091 Date posted 18/05/2023 Application closing date 04/06/2023 Salary Grade 5 - £25,329 to £27,717 per annum Package Permanent, Hybrid Working, Flexible Approach Contractual hours 37 Basis Full time Revenues Officer Job Pack .pdf
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Municipal Agencies
Based on transatlantic hiring benchmarks for Revenues Officer roles across Chelmsford City Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Municipal Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,329 - £27,717 bracket, including retirement vesting and health parity.
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