Operational Service Manager
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
An exciting opportunity has arisen, due to continued growth of a client in the renewable energy sector. I am currently recruiting for an Operational Service Manager to provide coverage across the UK. Ideally, this position would be working fully in the office, situated in Runcorn. Fully remote working is a possibility.The successful candidate will be tasked with leading and developing a team with previous service industry experience and a strong customer focus.The Operational Service Manager will report directly to the Head of Service. The Role: This is an office or home-based role. Monday to Friday and 40hrs per week. It requires someone with excellent communication skills, that is empathetic and can built a good rapport with the service engineers and customers. It also involves working very closely with the accounting and technical team of the service department.Duties include but are not limited to:
- 1:1 with service staff (engineers and office)
- Developing/Maintaining bonus scheme for engineers
- Developing/ Maintaining service contracts
- Developing/ Maintaining new ERP system / Field Service
- Managing and covering customer reporting
- Identifying capacity gaps of engineers / equipment
- Annual appraisals incl. bonus scheme
- Managing and develop. service colleagues
- Supporting accounts for internal reporting system
- Identifying inefficiencies and develop solutions.
- Support managing customer expectations.
What they are looking for:Personal Skills
- Positive mental attitude
- Self-motivated, and trustworthy to work effectively with minimal supervision.
- Team Player
- Good verbal and written presentation skills
- Ability to think on your feet, and function effectively in a fast-moving business.
Experience and Qualifications Essential:
- Minimum of 3 years relevant experience as an Operational Service Manager in the industry, or similar role.
- Experience of working with reciprocating gas engines would be an advantage.
- IT skills, fluent with Outlook, Excel, and Word. MS Project and Office 365 experience
- Potentially some flexibility in working hours.
With a salary of up to £60k (DOE) on offer, a strong pipeline of work and great prospects, this is an ideal time to join my prestigious client.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for Operational Service Manager roles across Carbon60 Global's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £55,000 - £60,000 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying HR Consulting openings directly to your inbox.
