OPD Healthcare Assistant/ Phlebotomist
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Position Overview & Specifications
Healthcare Assistant / Phlebotomist – Outpatients
Cromwell Hospital, Kensington SW5 0TU - 5 mins walk from Earls Court underground, or 7 mins walk from Gloucester Road underground
Fixed Term (12 months)
Salary: £29,514.82
Full time, 37.5 hours
Monday – Friday plus 1 Saturday per month (3 long shifts per week 8:00am-8:00pm)
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
At the Cromwell Hospital, you can be the Nurse you want to be. With the autonomy to use your skills and strong benefits to support you, patient care can be your top priority. Building a career in Nursing has never been easier, with good hours, you can live a balanced, healthy lifestyle. Role Overview You’ll be working within our busy outpatient department alongside a Primary Care Nurse and a small team of GP’s to ensure the highest standards of care for our patients and their families. What you’ll do: Working as part of the larger outpatient department you will be assisting the GP’s and Primary Care Nurse with day to day outpatient procedures.- Phlebotomy / Venepuncture
- Provide high quality physical and psychological Care with Compassion
- Confidently and safely Communicate patients care needs
- Have the Courage to speak up and Commitment to be a patient advocate
- Assist with collection and transportation of specimens
- Escort patients for investigations
- Prepare and oversee clinic rooms as delegated
- Maintain up to date care records and observations charts
- Refer patients, relatives and colleagues queries to the appropriate staff
- Enter requests on the computer and assist the receptionist and nursing staff with any other clerical duties when required
- Assist with collection and transportation of specimens
- Escort patients for investigations
- Prepare and oversee clinic rooms as delegated
- Maintain up to date care records and observations charts
- Refer patients, relatives and colleagues queries to the appropriate staff
- Enter requests on the computer and assist the receptionist and nursing staff with any other clerical duties when required
- NVQ Level 2 (Direct Patient Care) or equivalent/ Care Certificate
- Venepuncture skills/Phlebotomy skills
- BLS
- Experience in primary care, community nursing or outpatient setting
- Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to wider professionals or GPs when appropriate
- Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
- Enhanced pension and life insurance
- Support with travel costs via a season ticket loan or cycle2work
- Discounted access to online gym sessions
- Annual performance-based bonus
- Bupa health insurance as a benefit in kind
- Option to join dental insurance scheme at a discounted rate
- Access to our Digital GP platform on your mobile
- Emotional wellbeing support
- Access to family mental health line
- Financial wellbeing channels
- Support for carers
Time Type:
Full timeCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for OPD Healthcare Assistant/ Phlebotomist roles across Bupa's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £29,515 - £29,515 bracket, including retirement vesting and health parity.
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