Senior Sales Manager

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Senior Sales Manager, Three, MBNL, EE

Job Req ID: 12445 Posting Date: 13-May-2023 Function: Sales and Commercial Location: 1 Braham Street, London, United Kingdom Salary: Competitive, with excellent benefits Closing Date: 31st May 2023

About Enterprise
Enterprise is the UK B2B division of BT Group, and we mean business for 1.2 million business and public sector customers. Our customers range from big household names and government departments, right through to small businesses and new start-ups. But regardless of size, we provide organisations with fixed voice, mobility, fibre connectivity, and IT services, as well as future facing innovations such as 5G, IoT and AI. Our BT Wholesale business, which is part of Enterprise, helps around 1,400 communication providers and other organisations to provide fixed or mobile phone services to their customers.
Shape Tomorrow - You innovate with some of the biggest names in tech and help critical public services to deliver for the nation. You use technology to drive positive change in society and are committed to sustainability and being kinder to our planet.
Get Rewarded - You have competitive pay frameworks, generous pension contributions and benefits you can tailor to your needs. You work in brand new, state of the art workplaces, designed to support our smart working philosophy of ‘3 together, 2 wherever’.
Be You - You support, respect, and appreciate each other and always put safety and well-being first. You bring your full self to work within an inclusive culture that recognises the importance of nurturing under-represented talent.
Grow - As part of BT Group you have the chance to take your career in lots of different directions. You have unlimited learning opportunities and access to talent programmes designed to help you to be your best. About the Role Location: London
This role will develop and nurture client relationships for within the MBNL, 3 and EE business group and be able to drive team sales that will contribute to the MNO commercial goals and strategy. This role will lead a small team of account managers and have a part to play in setting and role modelling best practice for commercial and business management and, navigating through the business to make our business personal, simple and brilliant. What You'll Do

• Contribute to the MNO business strategy with a focus on MBNL, 3 and EE.
• Responsible for ensuring that the performance of the MBNL, 3 and EE sales team contribute to the revenue and EBITDA from MNO customers Wholesale MTP targets
• Responsible for ensuring that the team are aligned and understand sales targets which contribute to the MNO Strategy
• Ensures that best practice is delivered to Customers commercially and providing exceptional service across time, cost and quality
• Uses knowledge of current and emerging technology, market conditions, industry standards, government regulations, and other factors affecting business operations to inform decision making about how to grow client accounts
• Attends industry and business event, develops strategic relationships with C Suite level stakeholders at existing/ target clients
• Has close working relationship with peers across MNO and Wholesale, to agree and align on opportunities to cross sell and up sell across business areas
• Responsible for keeping the Director of MNO abreast of current opportunities so that this can be channelled into the wider MNO strategic business planning and product development .
• Has oversight of clients that fall across their segment of MNO, is involved in developing account plans and understand where growth opportunities are within each of their accounts.
• Develops and nurtures client relationships with MNO account clients through ADP’s
• Identifies, builds and executes strategic opportunities to grow client revenue through specialist products offered by Wholesale and has early customer engagement to shape need early in buying cycle
• Drives best practice in client servicing for clients and manages opportunity pipeline
• Leads a team of account managers and holds them to account – they will track their performance on a segment major accounts against their financial targets, being customer foscused, how they bring the MNO account strategy to life.

What You'll Bring Customer Engagement Relationship Building Strategic Planning Data Analysis Communication Account Planning Customer Relationship Management Customer Advocacy Solution Selling Account Management What You'll Get

• Competitive salary
• 65% on target commission
• 25 days annual leave, plus bank holidays
• Pension scheme (5% from you, 10% from BT)
• Flexible benefits
• Employee discounts (50% off EE for you, 30% off EE for friends & family and discounted BT broadband & TV)
• Flexible Working - This role offers a 3 together, 2 wherever working model

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and criteria. So, if you're excited about this role but your past-experience doesn't align perfectly with every requirement, don’t worry – we’d still love you to apply! When you submit your application, it will be reviewed by our recruitment team. If successful, you’ll move onto the interview stage of the process. If unsuccessful, you’ll be notified by email.