Administration Assistant

Permanent, Full Time working Monday to Friday.
We are looking for a friendly and enthusiastic administrative assistant to join the South Bristol Reablement Team on a permanent, full time basis.
Intermediate Care & Reablement is a city-wide multi-disciplinary service which facilitates discharges from hospitals in a timely manner and aims to maximise service users’ independence by providing reablement support in service users’ own homes.
The admin team work with the Reablement Support Assistants, Senior Reablement Support Assistants, Team Leaders and Managers to keep the service running smoothly.

Admin tasks include:

• Answering and directing phone calls
• Supporting staff to use smartphones and desktop computers for work purposes
• Preparing and filing service user information documents
• Processing and filing staff leave and expense claims
• Monitoring staff and service user databases and ensuring information is kept up to date

You will need good customer service, organisational and IT skills in order to manage the varied workload and provide an excellent support service to our staff and service users. It is also important that you are able to understand and follow data protection and confidentiality guidelines.
You may sometimes be required to support the teams at our service’s North and East Bristol offices, so it’s important that you are able to follow our service’s standard operating procedures and can be flexible with regards to work location. This role is entirely office-based.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.
Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

Please note that this role is subject to a Basic DBS Check.
For further information, please refer to the Job Description and Person Specification or alternatively, please contact Brogan Willcox on Brogan.Willcox@bristol.gov.uk
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black, Asian & Minority Ethnic, Disabled and LGBTQ+ candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.