Wholesale Account Assistant

This is an exciting opportunity to join the Debenhams team here at Boohoo Group. Supporting an Account Manager and a global partner to deliver the agreed business plan and provide excellent customer service. Liaising with our internal brands team and partner, you will be the point of contact for this key partnership, ensuring the accounts needs are met and relevant product is put forward and delivered in order to drive sales.

Your team

We started out as one brand with only three team members in 2006, today we are now made up of 13 amazing brands and counting, we have offices all over the world and we’ve grown to 7,000+ strong team we call our boohoo family – and we don’t plan on stopping yet. We have big ambitions, huge potential and a clear strategy to continually evolve and grow the business. It’s a seriously exciting time to join us and influence the next chapter of our success.

What you’ll be doing

• Maintain a great relationship with the partner through regular communication and efficient issue resolution.
• Tracking partner deliveries with regular contact with brand and warehouse team. Ensuring changes are communicated and any issues flagged.
• Working closely with the account manager to fulfil areas of OTB, ensuring commitment is tracked, allocated and dispatched in line with deadlines.
• Updating and maintaining the partner order tracker with additional orders, cancellations and amendments.
• Amend supplier purchase orders to reflect changes communicated by brands.
• Producing sales reports for weekly trade update and ad hoc reporting to support decision making.
• Working closely with the product team to ensure the range appropriateness in market for each brand across the Boohoo Group.
• Supporting with order raising during buying season

• Problem solving to resolve partner queries.

Working with us

To succeed here, you have to love working at pace. It’s relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative and one team.

More about you

• Proficient computer skills including strong working knowledge of Microsoft Excel, including lookups and pivot tables.
• Experience dealing with large data sets with a high level of accuracy.
• Strong commercial awareness from a retail background, with good understanding of planning & trading. Wholesale or B2B experience a plus.
• Ability to work both independently and collaboratively within a team.
• Ability to prioritise workload and ensure challenging deadlines are met, in line with critical path and partner’s needs.
• Excellent communication skills, capable of working with key internal and external stakeholders to build productive relationships.

WHY JOIN US

We’ve set our sights on dominating the global e-commerce fashion market, and because we’re 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

• You’ll get the opportunity to take part in our various share schemes
• Core hours enable you to flex your working times around your needs on an ad hoc basis
• Benefits that support your health and wellbeing
• There’s up to 40% discount off our all of our brands
• Our social calendar? Next level
• With HQs in Manchester and London and offices across the globe, we offer a buzzing atmosphere and the boohoo family culture wherever you work

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