receptionist
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Position Overview & Specifications
MOBILE CLIENT CARE ASSISTANT
Salary: £22,984.00 FTE
Location: Blythwood Hatch end, Bushey, Northwood and Stanmore
Job Type: Permanent / Part Time
Hours: 24 hours per week to include 1 in 2 weekends with TOIL
About us
Multi-site veterinary group with four practices located in Hatch end, Bushey, Northwood & Stanmore. A high-end first opinion practice which has been established in the local area for over 40 years. We are also part of the wider Linnaeus group owned by Mars Petcare which enables us to have direct access to some of the country’s leading consultants and referral centres.
Your role and responsibilities
The purpose of this position is to serve as a member of the reception team in providing an excellent service to our clients and visitors. This will include arranging appointments, keeping accurate records, various clerical duties related to animal patient care and treatment and helping to facilitate accurate communications between clients, veterinary surgeons, our nursing staff and client care time leaders.
The minimum requirement for the role will be at least 12 months experience in a busy customer facing role with excellent communication and telephone skills. You will also need to be confident in using IT packages such as word, excel and outlook. Experience in a veterinary environment is desirable but not essential.
Benefits
- Five weeks annual leave plus bank holidays and birthday day off
- Staff discount scheme
- Workplace pension scheme
- CPD allowance and in house training
- Private medical insurance
- Access to Employee Assistance Programme
- Discounted PureGym membership
Part of an amazing global family
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 veterinary health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
We would love to hear from you, please contact Leah Jackson if you have any questions about the role or to apply.
Job Type: Part-time
Part-time hours: 24 per week
Salary: Up to £14,451.04 per year
Benefits:
- Company pension
- Cycle to work scheme
- Gym membership
- Private medical insurance
- Sick pay
Schedule:
- Day shift
- Weekend availability
Experience:
- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 3 years (required)
Work Location: In person
Reference ID: CCA01
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint:
Based on transatlantic hiring benchmarks for receptionist roles across Blythwood Veterinary Practice's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to .
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £14,451 / yr bracket, including retirement vesting and health parity.
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