Casual / Bank Workers – Helpline / Talking Spaces Service / Residential Services
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Helpline and Talking Space Service – Erdington, Birmingham
Residential Services – Shifts available in Bartley Green, Acocks Green and Hockley
Birmingham Mind is a leading provider of mental health services in Birmingham and the West Midlands. We offer high quality services that support both recovery and wellbeing, providing person centred support to enable people to be in control of their lives. We have a diverse portfolio of services; from our core 24/7 accommodation projects through to our Crisis Cafe (Talking Spaces) service.
We are seeking to recruit Bank staff to support the following Services:
Talking Spaces - £11.04 per hourResidential Support - £11.04 per hour
Helpline Service - £12.41 per hour (we deliver a Helpline Service 7 days a week between 9-11pm so there will be a variety of shifts available)
All services operate outside of normal working hours to include evenings and weekends.
Please view the Job Descriptions for full details of all the skills and experience required for these roles.
This is an ongoing vacancy.
INDLOW
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Grantmaking & Charitable Foundations
Based on transatlantic hiring benchmarks for Casual / Bank Workers – Helpline / Talking Spaces Service / Residential Services roles across Birmingham Mind's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Grantmaking & Charitable Foundations.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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