Matchday Turnstiles Operatives
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Terms: Casual Worker
Location: St Andrew’s Stadium, Birmingham, B9 4RL
Hours of work: Home Matchdays
Job Description
OVERALL PURPOSE OF JOB
- To ensure all spectators are admitted in accordance with the ticketing policy specified for each fixture;
- To provide an excellent service to Home and Away supporters.
GENERAL DESCRIPTION
- To provide an excellent service to Home and Away Supporters.
- To attend the match briefing as given by the Turnstile Manager and to understand the ticketing arrangements for each fixture.
- To properly sign on duty, indicate their next availability for work and properly sign off duty when their duties have been concluded
- To ensure that the area around the turnstile where deployed is clear of obstructions and operates freely. Any obstructions, hazards or found articles must be reported to the Turnstile Supervisor immediately.
- To reconcile cash dockets and to hand in tickets and cash to turnstile office.
- To correctly operate the respective ticket scanning device.
- Attend to the required counting procedures following closure of the turnstile.
- To comply with any instruction as given by the Turnstile Supervisor.
- Appropriate additional duties as required.
Only applicants that demonstrate within their application that they meet the above criteria will be considered for the role.
Birmingham City Football Club promotes a diverse and inclusive working environment, and we welcome applications from all individuals in society. If you have any particular requirements or need us to make any adjustments to our recruitment or interview process, please mention this in your application.
We would also be grateful if you could take the time to complete our Equality, Diversity & Inclusion Recruitment Survey using the following link: https://forms.office.com/r/ymR2zBpuNf. The survey will take approximately 1 minute to complete, is completely voluntary and you can respond with “prefer not to say” to any questions that you do not feel comfortable in answering. All responses will remain anonymous and we will use the information collected to review our recruitment processes and ensure we continue to encourage a diverse and inclusive working environment.
Job Type: Zero hours contract
Contract length: 10 months
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Sports & Recreation
Based on transatlantic hiring benchmarks for Matchday Turnstiles Operatives roles across Birmingham City Football Club's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Sports & Recreation.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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