Assisted Travel Host
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
This is an exciting opportunity to join our Terminal team at Birmingham Airport. If you have experience of engaging with departing customers to understand their needs and offer a tailored assistance plan for their journey or have similar experience, then this will be the role for you.
If you take pride in your communication skills, and delivering world class assistance experience to both disabled and non-disabled customers then come join our dedicated Assisted Travel team who make a difference daily to the quality of travel of the passengers at the airport.
No two days will be the same, you may be answering phone calls from help points across site one day, then completing appropriate checks in line with regulatory CAA requirements. You will be expected to display a considerable amount of judgement and organisation.
Please view the attached job description for more information on this role. If you have any questions, please contact the recruitment team.
No agencies at this time.
Fostering diversity & inclusivity at the heart of our talent management, representing the communities we live and work in
Job Types: Full-time, Permanent
Salary: £18,975.00-£23,083.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: In person
Application deadline: 06/03/2023
Reference ID: 0025
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Taxi & Car Services
Based on transatlantic hiring benchmarks for Assisted Travel Host roles across Birmingham Airport Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Taxi & Car Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £18,975 - £23,083 bracket, including retirement vesting and health parity.
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