Front of House Duty Manager (£32,000 per annum inc. tips)

Belmond Le Manoir aux Quat’Saisons

Our aim is to create a centre of excellence in all of its many facets from the welcome to the service, from the garden to the rooms and not forgetting the unforgettable dining experience

Each of these facets are part of the overall success. If one part fails, we all fail. So, each of us, regardless of our role, have ownership in the success of reaching our goals.

We know only too well though that it is not the luxury, the glorious food, nor the classic rooms which will make the guests return. IT IS YOU. Your smile, your genuine care, your thoughtfulness and your enthusiasm that make the difference.

We are looking for someone like you!

Our team have a unique passion for delivering excellence to the highest standard. We look for people who aspire to learn new skills, show loyalty and commitment and wish to grow and develop within an inspiring culture. This is an excellent opportunity to work with a driven and passionate team focused on providing a quality experience.

The role..

We are looking for a Duty Manager to join our fantastic Front Office team. This role is responsible for ensuring that the service received by all our guests exceeds their expectations The role also involves being responsible for the efficient day to day running of the Front Office team and to act as the Manager response for the overall operation in the absence of the General Manager, Hotel Manager and Front of House Manager.

Previous experience within a similar role is preferred but if you are looking for the next step this is also something we can consider as full training will be provided. If you feel that the role of Duty Manager is for you then we would love to hear from you!

Benefits

• Belmond Le Manoir discounts and experiences
• Permanent contracts available with overtime paid for many roles
• Generous tronc scheme on top of basic wages
• Unrivalled internal Belmond discounts and experiences
• Local discounts including gym membership, restaurants and wellbeing
• Loyalty and Recognition Awards
• Auto-enrolment into the Company Pension Scheme
• Meals on duty
• Free Car Parking
• Employee Assistance Programme
• Life Insurance
• Internet offers including car discounts

Location:

United Kingdom, Oxford

Department:

Front Office & Guest Relations

Employment type:

Full-time

Experience: