Customer Service Administrator
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Customer Service Administrator
Norwich
£23,000 per annum
Monday - Friday 8:30am - 5pm - Maternity Cover until Jan 2024 but view to potentially go permanent.
We are looking to speak to candidates who have a background in administration, accounts and customer service for our client in Norwich. You will be assessing the customer's needs and requirements and directing them to the relevant departments and individuals.
Main duties will include:
Answering the phone
Order processing
Communicating with different departments to ensure customer's needs are met
Accurate data inputting
Accounts
If you have excellent IT skills, customer service and at least 2 years experience in a similar customer admin role, please apply today with an up to date CV.
This is a Customer Service Administrator role not a Customer Service Advisor role. There will be an element of General Administration and Accounts within this role so we are looking for candidates with this type of experience.
Please note that this is not a hybrid or work from home opportunity.
Customer Service | Customer Service Administrator | Business Administration | Customer Experience | Business Support | Norwich | Jobs | Temporary | Temp to Perm | Full Time
Job Types: Full-time, Temporary contract, Temp to perm
Contract length: 11 months
Salary: £23,000.00 per year
Benefits:
- Additional leave
- Company pension
- Life insurance
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- customer service (preferred)
Work Location: One location
Reference ID: 470289
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Administrator roles across Bell Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,000 - £23,000 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
