Global Marketing Operations Manager

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. We are looking for a motivated and experienced Global Marketing Operations Lead to join our team at Farnell UK. This is a great opportunity to join a dynamic and fast-paced global business, working with the latest technology and leading companies in the industry. This is a unique opportunity to lead our marketing operations on a global scale while ensuring optimal execution of all marketing initiatives. We are seeking a professional with strong technical skills in Adobe Workfront with proven project management abilities. In this role you will take responsibility for the design, implementation and delivery of marketing operations processes and systems. You will drive marketing performance through process optimization, data driven decision-making and innovative techniques to help drive the marketing teams' effectiveness. You will be reporting to a Global Director and working closely with the team to develop and execute marketing operations. The working culture here at Farnell is one of trust and autonomy. We believe in allowing our employees to bring their best. Offering them the chance to take ownership of their work and be accountable for any results. Job Summary- The role must support marketing with process, control and agility on a day-to-day basis and facilitate the development, delivery and tracking of the agreed marketing plans and off plan requests. Collaborating closely with the Director of Supplier & Product Marketing and wider marketing team, the purpose of this role is to optimize marketing effectiveness and increase efficiency within the team. Proactive conflict resolution, process improvement, stakeholder management and liaising with global counterparts to agree on operational best practice are all critical elements.
Responsible for the Marketing enterprise Workflow Management solution (Adobe Workfront) to enable global collaboration across Europe, North America and APAC. In addition to the production and delivery of future roadmap to deliver enhancements and ongoing developments. Responsible for our end-to-end localization process including management of our vendor relationship, internal marketing reviewers and translation request automated service hosted within Adobe Workfront. Office located in Leeds – The role is remote/hybrid and office based 2 days a week What’s in it for you: Along with offering a competitive salary package, we also offer:

• A supportive team environment where everyone really is working toward the same goal.
• A strong open door policy within management
• An environment where you will be given the tools and opportunities to further your career
• Enhanced Pension scheme
• Health Care Scheme (Simply Health)
• 25 days holiday plus bank holidays with option to buy additional holidays
• FREE Onsite Parking
• FREE Onsite Gym
• Flexible home working
• Cycle to work Scheme
• Reward schemes

What will you be doing?

• Input into and support the development of the global and regional supplier marketing plans and campaigns, through campaign prioritisation, resource allocation, status tracking, implementation and reporting.
• Manage ways of working with creative services and other departments, as well as workflow solutions to optimise resource allocation and prioritisation. Manage ways of working with global counterparts. Manage activity tracking, visibility of plans, status updates and share as appropriate within agreed stakeholders.
• Input into a regular marketing budget review cycle process to enable tracking audit, identification of opportunities and mitigation of risks. Work with budget owners to maintain status of specific line and/or own management of specific budget lines (example: Product Samples, etc.)
• Management of vendor relationship with workflow management solution provider, including: contract negotiations; ongoing user license management; review and approval of all new functionality releases from provider before implementation, testing and roll out in live environment. Identify opportunities for integration.
• Responsible for the daily management of Workfront internally including, system management, user support, query resolution, engagement and training. Regularly taking feedback from key stakeholders and driving continuous improvement.
• Development and delivery of reports and dashboards to meet business needs.
• Management of vendor relationship with Language services provider including: contract negotiations, arranging and leading quarterly QBR’s and ensuring service meeting our defined SLA’s
• Managing the localisation process internally acting as a single localisation point of contact for all Farnell functions; Marketing, HR, Legal, ecommerce, Newark, Product etc.; providing advice, training and support as needed.
• Manage business process change within marketing and optimise ways of working. Monitoring performance within operations and taking corrective action and planning continuous improvement.
• Based on requirements, take ownership and support strategic cross-functional global and regional marketing programmes, projects and initiatives. (for example – Ecommerce / Supplier projects)
• Provide operations support to other functions within marketing, such as Email and CLM functions.
• Strong project management skills and stakeholder accountability to drive project outcome

What about you?

• Workflow management solutions experience
• Project Management programs / tools experience
• Broad depth of B2B marketing operations
• Strong understanding of marketing campaign management, processes, success criteria and core business functions
• Experience and understanding of project delivery, project management methodologies, capacity and resource planning
• Excellent communication and influencing skills
• Exceptional planning and organisational skills
• Well networked
• Conflict resolution skills
• Drive for results

#LI-EMEA #LI-FARNELL The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – hrnow@avnet.com, Asia applicants - hrnow.asia@avnet.com, EMEA applicants - hrnow.EMEA@avnet.eu. Job Applicant EMEA Imprints