Aftersales Manager - Coventry
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Position Overview & Specifications
Allen Motor Group are currently looking to employ an Aftersales Manager to join our Ford dealership in Coventry. You will be responsible for managing a dynamic and fast paced service department, focusing on performance in both profits and customer satisfaction. This position is offered on a full-time permanent basis with a basic salary of £45,000 and OTE in excess of £50,000+. This position reports to the regional service manager.
Why Allen Motor Group?
In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits including:
- Company provided vehicle
- Fantastic discounts on MOT’s, services and parts
- 30 days holiday including bank holidays, plus addition holiday entitlement with length of service
- Life assurance benefit, at no cost to yourself
- Discounted gym membership
- Full training and support to develop your career within Allen Motor Group
Previous Experience
To be considered for this position will you have strong previous experience as an automotive service/aftersales manager ideally from a franchised dealership. We also look for the following skills and experience:
- Able to work in a busy environment as part of a team
- Fantastic organisational skills
- Full UK driving licence
- An ability to overcome customer issues
- Knowledge of warranty procedures is advantageous
Key Duties and Responsibilities
- Ensure the achievement of KPI’s for all service department members
- Maintaining an understanding of all relevant consumer and local market influences
- Engage the aftersales team to deliver commercial result and exceptional customer service
- Drive the performance of the workshop team to maximise efficiency
- Develop the skills and career progression of current and new team members
If you would like to be considered for this opportunity please do apply now
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Automotive Parts & Accessories Stores
Based on transatlantic hiring benchmarks for Aftersales Manager - Coventry roles across Allen Motor Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Automotive Parts & Accessories Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £45,000 - £50,000 bracket, including retirement vesting and health parity.
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